Submit a support ticket

Our helpdesk team operate between 9am-5pm AEDT, Monday-Friday. Our response times are within 2 business days from ticket submission. Note: VEMA support will never ask for your API keys. These give access to your account and should never be shared outside of the VEMA Trader API key screen.

The VEMA username you use to log in.

The URL while on the review screen for a specific trade.

To expedite our troubleshooting, please enter a comprehensive explanation of your request (ie screenshots, urls, recordings).

Add file or drop files here